Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during product launches, holidays, or periods of high demand, processing times may be extended.

Shipping Rates & Delivery Times

United States

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (if available)

Shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping

We currently ship to select international destinations. Delivery times vary by country and may take 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly or reach out to us and we will do our best to assist.

Delays

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, carrier delays, or high shipping volumes may impact delivery schedules. We appreciate your patience and understanding.